FAQs

The Garage Door Guy

  • Do you work on non-garage doors?

    As a specialized garage door company, we exclusively focus on garage doors and do not service other types of doors.

  • How much room do you need in the garage?

    For optimal functionality, we advise maintaining approximately 10 feet of clear space from the front of your garage.

  • How often does my garage door need service?

    We suggest scheduling garage door maintenance at least annually, though twice a year is ideal for ensuring peak performance.

  • How long do garage door springs last?

    The lifespan of garage door springs depends on usage frequency. With average use of twice daily, springs typically last 10-12 years, according to This Old House.

  • How do I tell if the garage door spring is balanced properly?

    To check the spring balance, open your garage door halfway. If it remains in place, the balance is correct. If it falls, the spring requires additional tension adjustment.

  • Why is the opener running, but the door isn't moving?

    This issue may occur if the opener is disconnected from the door. Verify the disengage pull string is properly engaged. If problems persist, it could indicate a stripped gear or other mechanical issues requiring professional attention.

  • What does rolling code technology mean, and what does it do?

    Rolling code technology enhances security by changing the opener's access code with each use, preventing unauthorized duplication. For more detailed information about this technology, please contact our office.

  • Can my garage door be painted?

    Yes, garage doors can be painted. After installation, prepare the surface by cleaning and lightly sanding. Once dry, you can apply paint to refresh its appearance.

  • When should I replace my garage door?

    Consider replacing your garage door when it becomes unsafe due to damage or frequently malfunctions. Consumer Affairs suggests that with proper maintenance, a typical garage door lasts 15 to 30 years.

  • What are the quietest garage doors?

    The quietest garage doors are typically three-layered models with steel exteriors and insulated cores. For optimal noise reduction, these doors should be equipped with nylon rollers.